Customers can rely on MarketTraq to be available whenever they need it. Period.

Our, cloud-enabled platform is a managed mission-critical platform. Unexpected downtime is exceedingly rare, in fact we had one outage that lasted only a matter of 6 minutes, in our 11 years of uptime.

MarketTraq email marketing software is maintained by tenured professionals in a carrier class datacenter. All equipment is configured to be redundant. All access to both software and hardware in our Cloud are under strict physical and logical security.

MarketTraq devotes all our resources to developing products intelligently designed to keep delivering rock-solid reliability no matter what the scenario and workload may be. We have supported the largest mailers in the world with relative ease.

The MarketTraq platform is a scalable, fault tolerant 100% UNIX environment. All third party access is controlled carefully through the secure M-CONNECT API, which is enabled only for Clients that have been authenticated and approved in advance.

Finally, our award-winning technical support staff knows all aspects of our email marketing software products inside and out. They can make the difference between spotting and solving problems on-the-fly and costly extended downtime. You don’t have to choose between technical support options, every MarketTraq account comes with unlimited free e-mail support, toll-free phone, and web self-service case reporting support 24/7. Guaranteed.